Privacy Policy

This policy explains how Fusion Fix handles information submitted through this website. It applies to fusion-fix.com and does not replace any separate service agreement presented for an actual repair appointment.

Information you provide

When you send a service request, the website may collect your name, phone number, email address, service ZIP code, appliance category, problem description, the first and current landing pages, and the time consent was recorded.

Advertising attribution

A link to this website may include non-PII advertising parameters such as a Google click ID, campaign or ad group ID, keyword, device, approximate Google geographic criterion ID, or UTM values. These parameters may be retained with a submitted service request so Fusion Fix can understand which advertising produced the request. They do not provide precise GPS location.

How information is used

Information is used to review the request, contact you, confirm service coverage and availability, prepare for possible service, maintain operational records, protect the website, and comply with applicable obligations.

Website request storage

Service requests are stored as private records in the WordPress administration area. A notification may also be sent to the configured site administrator email. Website requests are not public posts.

Cookies and technical data

WordPress, the hosting provider, security tools, and caching systems may process basic technical information needed to deliver and protect the site. The site uses browser session storage to carry the original landing page and allowed advertising parameters across pages during the current browsing session. If external analytics, advertising tags, or dynamic call-tracking services are enabled later, this policy should be updated before those tools are enabled.

Sharing

Information may be processed by hosting, email, security, or service providers that support the website and business operations. Fusion Fix does not publish or sell service-request information through this website.

Retention and security

Information is retained for as long as reasonably needed for service, operations, recordkeeping, security, and legal requirements. No website transmission or storage method can be guaranteed to be completely secure.

Your questions

Use the Contact page if you have a privacy question or want to ask about information connected with a service request.