Privacy Policy

This policy explains how Fusion Fix handles information submitted through this website. It applies to fusion-fix.com and does not replace any separate service agreement presented for an actual repair appointment.

Information you provide

When you send a service request, the website may collect your name, phone number, email address, service ZIP code, appliance category, problem description, the page from which the request was sent, and the time consent was recorded.

How information is used

Information is used to review the request, contact you, confirm service coverage and availability, prepare for possible service, maintain operational records, protect the website, and comply with applicable obligations.

Website request storage

Service requests are stored as private records in the WordPress administration area. A notification may also be sent to the configured site administrator email. Website requests are not public posts.

Cookies and technical data

WordPress, the hosting provider, security tools, and caching systems may process basic technical information needed to deliver and protect the site. If analytics or advertising tools are added later, this policy should be updated before those tools are enabled.

Sharing

Information may be processed by hosting, email, security, or service providers that support the website and business operations. Fusion Fix does not publish or sell service-request information through this website.

Retention and security

Information is retained for as long as reasonably needed for service, operations, recordkeeping, security, and legal requirements. No website transmission or storage method can be guaranteed to be completely secure.

Your questions

Use the Contact page if you have a privacy question or want to ask about information connected with a service request.